Microsoft’s Blockchain Service

Microsoft, Microsoft Azure
Open source framework to help firms handling thousands of transactions per second in a secure manner Microsoft has launched the ultrafast Coco Framework as it seeks to drive the uptake of Blockchain in enterprise networks. Coco is being touted to organisations that require more than 1,600 transactions per second and Microsoft also said that it will launch the framework on GitHub in 2018 as an open source project. Coco Framework Microsoft’s announcement comes amid heightened Read more [...]

Sales at IBM Fall for the 21st Quarter

IBM Smarter Commerce
Sales at IBM fall for the 21st quarter, as heavy investments in AI and cloud fails to make good on legacy decline The scale of the task ahead for IBM’s Ginni Rometty is clear after Big Blue disappointed Wall Street with its weak quarterly results. The results revealed a decline in both profits and sales, and matters were made even worse by the fact that revenues from its cloud division also declined in the second quarter. IBM has been banking heavily on its cloud, artificial Read more [...]

Innovations That Helped Waitrose Win the UK’s Favourite Supermarket in a Which? Survey

Articles, Supermarkets
Waitrose has recently been voted the UK’s favourite supermarket in a Which? survey on customer satisfaction, beating M&S and Sainsbury’s for the third year in a row. The survey involved customer ratings on appearance, queue-length, availability ease of finding products, and overall quality. And while you might argue that these features should be standard as opposed to something that differentiates a retailer, it’s clear that Waitrose is leading the pack in terms of the in-store supermarket Read more [...]

10 Traits That Make an Amazing Digital Leader

Articles, Articles by David, Customer Experience
I have worked for some great Digital leaders and tried to follow what worked when I became a Digital leader myself. Here are the traits I think make an amazing Digital Leader: Act quickly and be willing to fail. Digital is the fastest moving cog in your business and if you hesitate you will be left behind. Failing is the best way to learn - just make it's a cheap and quick failure! Learn from failure, iterate and keep improving. Be a thinker and a "doer". The best thinkers are also doers Read more [...]

Which Device Cloud Service is Best for Mobile App Testing?

Articles, Mobile Apps
Although device emulators are widely available for all platforms, there is no substitute for testing your mobile app on actual hardware. Mobile app device clouds come in all shapes and sizes, with different pricing models, target audiences, feature sets and use cases. The landscape can be confusing, so we've summarised some of the most popular options. What did we choose in the end? We have 1 app on iOS and Android and thought we needed about 200 mins / month on hardware devices. We will Read more [...]

Morrisons launches online delivery from stores

Retailer News, Supermarkets
Morrisons has extended the reach of its home delivery service with the launch of direct deliveries from stores in North-East England. The new service will provide access to morrisons.com for around half a million shoppers, including the major population centres of Sunderland, Middlesbrough and Darlington. This a region currently beyond the reach of Ocado's fulfilment centres which provide the backbone of Morrisons online service. A successful launch here is likely to lead to the Read more [...]

Increase your funnel conversion by getting users Psych’d – by Darius Contractor

Uncategorized
http://andrewchen.co/recent/ Have you ever wondered why people are bouncing from your nearly-frictionless onboarding flow? Why the same change can result in a lift on one page and cause drop-off on another? Or why people who find you via search bounce away after a few moments? Having spent years focused on building experiences that got millions of users sharing, onboarding and inviting their friends, I’ve learned 2 things: 1. Every element on the page adds or subtracts emotional energy 2. Read more [...]