Waitrose has recently been voted the UK’s favourite supermarket in a Which? survey on customer satisfaction, beating M&S and Sainsbury’s for the third year in a row.
The survey involved customer ratings on appearance, queue-length, availability ease of finding products, and overall quality. And while you might argue that these features should be standard as opposed to something that differentiates a retailer, it’s clear that Waitrose is leading the pack in terms of the in-store supermarket Read more [...]
I have worked for some great Digital leaders and tried to follow what worked when I became a Digital leader myself. Here are the traits I think make an amazing Digital Leader:
Act quickly and be willing to fail. Digital is the fastest moving cog in your business and if you hesitate you will be left behind. Failing is the best way to learn - just make it's a cheap and quick failure! Learn from failure, iterate and keep improving.
Be a thinker and a "doer". The best thinkers are also doers Read more [...]
Although device emulators are widely available for all platforms, there is no substitute for testing your mobile app on actual hardware.
Mobile app device clouds come in all shapes and sizes, with different pricing models, target audiences, feature sets and use cases. The landscape can be confusing, so we've summarised some of the most popular options.
What did we choose in the end?
We have 1 app on iOS and Android and thought we needed about 200 mins / month on hardware devices. We will Read more [...]
Outside in queues for 90 mins!
Excellent Keynote and talks by Ocado, Deliveroo and Trainline! Plus my favourite topic at the moment - Machine Learning.
Also got to see a cool robot used by Amazon and Ocado..
Read more [...]
The traditional method for large enterprises to choose a partner is the RFP process. However, the process is usually very slow and can take 1 to 6 months in my experience.
Digital Transformation needs a far quicker process. Many companies are starting to use POCs, conversations or “Conference Room Pilots” (CRPs) with all potential vendors in order to select the best vendor. This has many advantages:
You get to know the vendor’s team better and can assess whether they will be Read more [...]
In a move that surprised many last week, Amazon announced its intention to purchase Whole Foods for $13.7B in cash. Amazon had been dabbling with traditional brick-and-mortar activities for a few years already - from owning a few physical stores to running experiments like “Amazon Fresh” and “Amazon Go” (more on this later).
When the news broke last week, critics Read more [...]
Very interesting - especially Dan Nelson who is Head of Data at Ocado who is talking right now about how Ocado uses Google Cloud.
Didn't realise Ocado have 1000 developers in the UK!
You can stream as well using this link:
The following is a typical Architecture diagram showing a solution built on Google Cloud.
The following is a Ocado's Architecture diagram showing thier solution Read more [...]