Getting actionable UX insights means asking the right questions and choosing the right studies. Here are some good tips.
Choosing the Right Study for UX Insights
The strategy and operations arm of our Internet Statistics Compendium is one of the fastest growing documents within the ISC series.
Last month saw the addition of data published by ourselves in-house and a wealth of freely-available stats from a number of other research houses in the UK and beyond.
I thought I would use this post to share some of the most notable digital strategy trends according to Read more [...]
With an increasingly connected world, businesses have to think "digital" in order to tap into this huge opportunity.
"Digital is not IT" - Quite often the confusion is due to the fact that it sits within the IT function. So how are they different ?
IT = Science & Digital = Art: IT is an engineering science aimed at "how" best to use technology in order to solve a business problem. It involves the know how of different products, latest technology trends, programming languages, provisioning Read more [...]
Tackling the topic of product detail page layouts is daunting because there is no short answer. Saying one element such as large product images increases conversion, though it's proven, does not tell the full story.
The product detail page needs to be dealt with as a whole. The following article on Econsultancy does just that. It focuses on the 'must have' page elements, recommends where they should appear on the page, explains why, and provide tips on how to maximize the value of each.
https://econsultancy.com/blog/63462-ecommerce-product-pages-where-to-place-30-elements-and-why/ Read more [...]
The Service Standard can easily be reworded to apply to any business, not just the government.
A transactional service must meet each criteria to pass the Government Digital Service assessment. If a service doesn’t pass it won’t appear on GOV.UK.
Assisted digital support is an integral part of any service, helping users who can't complete the service on their own.
Understand user needs. Research to develop Read more [...]
Repost from http://firstround.com/review/To-Go-Lean-Master-the-Business-Model-Canvas/
The word “lean” is everywhere these days. Lean processes, lean startups. While Eric Ries, author of The Lean Startup, has arguably become the face of this movement, its philosophy is largely based on something called the Business Model Canvas— a tool developed by author and entrepreneur Alexander Osterwalder and Swiss academic Yves Pigneur.
Extremely simple in its design, the Business Model Canvas empowers Read more [...]
Repost from http://firstround.com/review/radical-candor-the-surprising-secret-to-being-a-good-boss/
Kim Scott has built her career around a simple goal: Creating bullshit-free zones where people love their work and working together. She first tried it at her own software startup. Then, as a long-time director at Google, she studied how the company’s leaders created an environment where the joy that people took in their work felt almost tangible. As a faculty member at Apple University, Scott Read more [...]
When you think of a successful weekend, what comes to mind? Do you think of working through the whole thing? Do you think of rest, relaxation, and fun? Are you able to enjoy Sunday night just as much as the other times of the weekend?
Interestingly, successful business people have specific habits that they employ on weekends, just as they do during the week. They may not do the same things – in fact, none of them do – but they have routines and rituals that bring meaning to their off-time. Read more [...]
Amazon has thrown down the gauntlet to the UK’s supermarkets with the launch of a nationwide grocery delivery service, which analysts expect will soon offer fresh food.
Amazon Pantry launched across the UK yesterday, delivering a range of food and grocery products to its Prime customers, who pay an annual subscription of £79. The company said the service would initially cover 4,000 everyday non-perishable essential items, with customers able to purchase a 20kg box of groceries with next-day delivery Read more [...]
Fresh from the fight... (Source: Getty)
Sainsbury was the only supermarket among the Big Four to keep pace with the sector's growth over the last quarter, with Asda's market share continuing to tumble as Morrisons and Tesco also look bruised. Sales at Sainsbury were up 0.9 per cent, in line with the sector as a whole, while spend at Asda fell 2.9 per cent, according to Kantar Worldpanel.
Revenues at Tesco's Express convenience stores actually grew, but were not enough to stave off declines Read more [...]