Category Archives: Retailer News

Amazon is Latest to Add Two-Factor Authentication

Amazon is now offering two-factor authentication to help customers protect themselves against having their accounts compromised. From now on, those who choose to have the option activated can receive an authentication code sent to their mobile phone, which they have to enter on the site before a purchase can be confirmed. Twice as nice In order to enable the new settings, users have to access their Advanced Security options in their Amazon account. From there, a page on two-step verification Read more [...]

Amazon Pantry Launches

Amazon has thrown down the gauntlet to the UK’s supermarkets with the launch of a nationwide grocery delivery service, which analysts expect will soon offer fresh food. Amazon Pantry launched across the UK yesterday, delivering a range of food and grocery products to its Prime customers, who pay an annual subscription of £79. The company said the service would initially cover 4,000 everyday non-perishable essential items, with customers able to purchase a 20kg box of groceries with next-day delivery Read more [...]

Effect on TalkTalk Shares After Cyber Attack

Investors may have begun flocking back to crisis-struck TalkTalk after better-than-expected quarterly results, but the company’s shares have still plunged twice as deep as other hacked companies. Over 150,000 of the embattled telco firm’s customers had their personal data exposed in a hack that was made public on 22 October. In the weeks that followed, TalkTalk shares plummeted 20 per cent. But how does that compare? City A.M. has compared TalkTalk’s fall to other hacked companies, Read more [...]

Asda wins Best Supermarket for Wine After Years of M&S & Waitrose Monopolising Awards

Asda has beaten rivals such as Marks & Spencer to win best supermarket for wine at the 2015 Decanter Retailer Awards. See who else won prizes. Decanter Retailer Awards judges praised Walmart-owned Asda‘s commitment to creating a diverse and varied wine range with the launch of its Asda Wine Atlas, using the tagline ‘a passport to wine discovery’. See a full list of winners below and see profiles of winners in the November issue of Decanter magazine, out 7 October. This Read more [...]

Aldi’s Supermarket Secrets – Channel 4 Dispatches

Aldi has taken umbrage with last night's Channel 4 Dispatches expose, which cast scrutiny over the retailer's practices, and said the TV programme was based upon "selective information". The documentary, called Aldi's Supermarket Secrets, featured two undercover reporters at stores in Scotland and the North West of England, who discovered breaches in health and safety, out-of-date products and unrealistic time pressures on staff to stock shelves. An Aldi spokesperson waved off the claims Read more [...]

Asda Enables Partners to Click & Collect

Asda today unveiled a new approach to click and collect which it hopes will bring 40m extra visits a year to its stores by 2019. It is enabling third-party retailers to offer their customers the ability to collect or return their online orders through any of Asda’s 614 stores. Fast online fashion retailer Missguided is the first to sign up to the new ToYou service as it launches. Asda says ToYou will offer “game changing” industry-first real time individual parcel tracking for both collections Read more [...]

Tesco’s CEO sets out the challenges of online retailing

Tesco’s chief executive Dave Lewis this week said the supermarket had to find a way to deal with the fast growing challenge of digital retailing. At its heart, he told the CBI’s annual conference, was the question of profitability. “As a business, we expect continued growth,” he said. “The challenge for us is how to make our online business of tomorrow as profitable as our offline business yesterday.” He said that physical retailing contributed more taxes – including business Read more [...]

Marks & Spencer’s Sparks Reward Card

Marks & Spencer is to reward regular shoppers with access to exclusive food and drink masterclasses and personalised money-off offers, under its Sparks members club scheme being unveiled this month. The retailer said the ambitious move was based on its research, which showed that customers were fed up with being bombarded with “untargeted and irrelevant” generic deals and discounts, instead demanding tailored and priority offers as well as “money-can’t buy” treats. Its 2m “brand Read more [...]

Amazon Fresh vs UK’s Big Four

Fresh from the fight... (Source: Getty) Sainsbury was the only supermarket among the Big Four to keep pace with the sector's growth over the last quarter, with Asda's market share continuing to tumble as Morrisons and Tesco also look bruised. Sales at Sainsbury were up 0.9 per cent, in line with the sector as a whole, while spend at Asda fell 2.9 per cent, according to Kantar Worldpanel. Revenues at Tesco's Express convenience stores actually grew, but were not enough to stave off declines Read more [...]

Amazon Tests Selling Food Through “Amazon Prime Now”

As if supermarkets weren't suffering enough with the threat of discounters, a new spectre is rearing its head - Amazon Fresh. Stealthily launched in London and Birmingham under the Amazon Prime Now banner, kitchen essentials like milk will be delivered to people's door within the hour. Analysts have already warned that Amazon will have an impact on the sector, but just how worried should they be? We pitted middle England's favourite, Ocado, against Amazon in a simple test comparing prices Read more [...]