I enjoyed working at Sainsbury's for 18 months and Argos / Homebase for over a year, so this is particularly interesting for me. Both use IBM WebSphere Commerce. HRG definitely has a more mature Multichannel operation, but Grocery is a very different beast to General Merchandise, so they can both learn a lot from each other.
I will be watching with interest!
Here is an article from Internet Retailing. There was a similar article in the FT yesterday, but it said it could not work out what each Read more [...]
IBM just announced WebSphere Commerce v8!
At a glance IBM WebSphere Commerce V8.0 enhancements include the capability to:
Let merchandisers and marketers deepen customer engagement, drive customer loyalty, increase revenues, and improve profitability with an improved business user environment.
Help deliver a better customer service and support experience.
Provide a software platform upgrade to the latest web application server, database, and integrated developer environment, and incorporate Read more [...]
M&S this morning unveiled its new-look website, shaped around its customers over the course of more than two years of testing. The site is built, for the first time, on its own platform (IBM WebSphere Commerce) instead of the Amazon platform it traded on for many years.
M&S says today’s launch of its new-look desktop site that extends into the store and onto social media, is a milestone in its strategy to move from a traditional British retailer into an international, multichannel one. Read more [...]
IBM launched Commerce as a Service a few months ago and they have one of their first live customers:
As anyone who knows Commerce will recognise - it looks very much like the starter store that was introduced in Feature Pack 5, called Aurora. That is no bad thing as Aurora looks pretty good out of the box and works on all modern form factors.
It will be interesting to see some of the next batch of customer sites. We will keep you updated... Read more [...]
The following article is specific to WebSphere Commerce, but could be adapted for any platform.
See the original article here:
When preparing for peak shopping periods, such as the holiday season, use the following best practices to effectively manage your WebSphere Commerce environment for peak efficiency, and to ensure that your WebSphere Commerce site is ready to handle the increased Read more [...]
Boots is gearing up for a Christmas of convenience as it ramps up its multichannel offer, according to new UK managing director for health and beauty Simon Roberts.
Boots is introducing iPads in all of its stores to allow customers to search for and compare products and watch demonstrations.
Boots introduced its next-day click-and-collect service over the summer, when it also launched Irish website Boots.ie.
“Tap into Boots is about how much more accessible we can be in the physical Read more [...]
Hundreds of new and our some of our most popular IBM Redbooks publications are available at no charge in Apple’s iBookstore in 32 countries.
Search for IBM Redbooks through iBooks or you can download them through the web at:
Smart phone and tablet starter stores provide rich storefronts for several mobile devices and platforms. They can be viewed on mobile devices using the mobile Web, or deployed as native or hybrid applications. Smart phone and tablet starter stores demonstrate best practices in mobile store development with WebSphere Commerce, and can act as a base for implementing mobile storefronts for a variety of platforms. What are the benefits of smart phone and tablet starter stores? Smart phone and tablet Read more [...]
WebSphere Commerce V7.0 Feature Pack 4 includes: Smarter stores optimized for mobile devices Facebook integration allowing shoppers to click and share Programming model enhancements Starter stores optimized for mobile devices Smart phone and tablet starter stores provide rich storefronts for several mobile devices and platforms. They can be deployed on mobile devices and accessed using the mobile Web or as native or hybrid applications. See the What's new overview of smart Read more [...]