Very Sensible Principles for All Digital Projects From Government Service Design Manual The Service Standard can easily be reworded to apply to any business, not just the government. A transactional service must meet each criteria to pass the Government Digital Service assessment. If a service doesn’t pass it won’t appear on GOV.UK. Assisted digital support is an integral part of any service, helping users who can't complete the service on their own. The criteria Understand user needs. Research to develop Read more [...]

Amazon Shares Hit All Time High

Shares in Amazon have touched a record high after a stellar performance over the Christmas period. In morning trading, Nasdaq-listed shares in the online retailer and increasingly jack-of-all-trades touched $694.55, an intraday all-time high, after reporting record sales of devices and Prime membership over the festive season. More than three million members joined Amazon Prime in the third week of December alone, giving them access to free delivery and Amazons TV show and movie streaming service. Read more [...]

Amazon to Expand Pantry

Amazon’s foray into the supermarket sector has quickly become a success, after the online retail giant announced plans to expand its new Pantry service in the UK next year. In other words, there's more disruption ahead for the UK’s troubled traditional supermarkets. The “Big Four” - Asda, Tesco, Sainsbury’s and Morrisons - are struggling to keep up both as discounters like Lidl and Aldi weigh heavily on prices, and shoppers increasingly move to buy their groceries online instead. Amazon Read more [...]

The Business Model Canvas

Repost from The word “lean” is everywhere these days. Lean processes, lean startups. While Eric Ries, author of The Lean Startup, has arguably become the face of this movement, its philosophy is largely based on something called the Business Model Canvas— a tool developed by author and entrepreneur Alexander Osterwalder and Swiss academic Yves Pigneur. Extremely simple in its design, the Business Model Canvas empowers Read more [...]

Radical Candor – The Surprising Secret to Being a Good Boss

Repost from Kim Scott has built her career around a simple goal: Creating bullshit-free zones where people love their work and working together. She first tried it at her own software startup. Then, as a long-time director at Google, she studied how the company’s leaders created an environment where the joy that people took in their work felt almost tangible. As a faculty member at Apple University, Scott Read more [...]

How Successful Business People Spend Their Weekends

When you think of a successful weekend, what comes to mind? Do you think of working through the whole thing? Do you think of rest, relaxation, and fun? Are you able to enjoy Sunday night just as much as the other times of the weekend? Interestingly, successful business people have specific habits that they employ on weekends, just as they do during the week. They may not do the same things – in fact, none of them do – but they have routines and rituals that bring meaning to their off-time. Read more [...]

Kantar Worldpanel – Aldi and Lidl Reach 10 per cent Share of the British Grocery Market

The latest grocery share figures from Kantar Worldpanel, published today for the 12 weeks ending 8 November 2015, show the combined share of discount retailers Aldi and Lidl has reached 10% of the British grocery market for the first time. Fraser McKevitt, head of retail and consumer insight at Kantar Worldpanel, comments: “If you look back as recently as 2012 Aldi and Lidl only held a 5% share of the market, and it had previously taken them nine years to double their combined share from 2.5%. Read more [...]

Big 4 Supermarkets Cutting Ranges

Research from market intelligence specialist IRi has shown how different product categories are suffering from major supermarkets’ recent campaigns to cull their ranges. IRi has released data showing that the number of chilled food lines in supermarkets was down 2% year-on-year in the six months to July 2015. OTC and healthcare was down 3.6%, whilst the number of BWS (beers, wines, spirits) lines decreased by 2%. Martin Wood, Head of Strategic Insight for Retail at IRi UK, said “So Read more [...]

Asda’s Sales Slip & Trigger “Project Renewal”

Yesterday Asda, a subsidiary of the US behemoth Walmart, announced that like-for-like sales had slipped 4.5% in the thirteen weeks to September 30. That’s little better than the 4.7% dip in its previous quarter, its worst in 50 years. All of its major rivals are struggling but it seems that none has been hit quite so hard by the rise of Aldi and Lidl, which Kantar says grew by 16.5% and 19% respectively in the period. ‘There’s no doubt this represents another challenging quarter,’ said Read more [...]

Poundland Shares Plunge After 99p Stores Purchase

Poundland shares have plunged an unprecedented 17% to an all-time low as the company revealed the poor state of the 99p Stores portfolio it has just bought. Chief executive Jim McCarthy also admitted that recent trading had been tough due to the warm autumn, store refurbishments are costing more than expected, currency fluctuations are affecting the bottom line and the new national living wage will hit profits next year. Shares fell 48p to 230p. Pre-tax profits crashed 26.3% to £9.3 million Read more [...]